Salesforce Administrator and Product Owner

Salesforce Administrator and Product OwnerLondon Bridge (2 days office-based, 3 days remote working)Salary: Up to £75,000Internal Title: CRM ManagerHyde New Homes is looking for a Salesforce Administrator and Product Owner a single, hands-on leadership role that combines platform administration with strategic product ownership.We believe that our strongest CRM outcomes come from a single accountable owner so this cohesive role is built on the understanding that the person who architects and administers the platform is best placed to own its direction. You''ll hold the technical keys to our Salesforce Sales and Marketing environment and the product vision that determines where it goes next.Key ResponsibilitiesPlatform administration - Own the technical health of Salesforce: configuration, automation (flows), user management, security, data integrity, and release managementProduct ownership and roadmap - Define and prioritise the product backlog, translate stakeholder needs into user stories, and lead the strategic roadmap aligned to business prioritiesCRM optimisation - Drive continuous improvement of processes, workflows, and automation to increase efficiency and adoptionCustomer insight - Leverage CRM data to generate actionable insights that inform business development, marketing, and customer experienceCross-functional delivery - Manage digital projects across Hyde, acting as the bridge between technology, third party System Integrators and business functions across ..... full job details .....