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Permanent

Sales Support Coordinator

Aldermaston
money-bag £30000 - £33000/annum
Posted 3 days ago

We’re currently working with a well-established and growing organisation based in Aldermaston who are looking to recruit a confident and motivated Sales Support Coordinator to join their internal sales team.

This is a full-time, office-based position ideal for someone who enjoys a fast-paced commercial environment and is confident speaking with customers over the phone.

Our client offers full internal training on all products and systems, alongside a supportive working culture and structured career development.

The Opportunity

This is not your typical admin-heavy sales support role. You’ll be working closely with the external sales team, supporting client projects, handling quotations, and engaging directly with customers by phone and video. 

Company Benefits

  • Generous company benefits including:
    • Pension Scheme
    • Medicash Health Scheme
    • Life Insurance Scheme
    • Income Protection Scheme
    • Aviva Private Health Insurance (after probation period)

Key Responsibilities

Customer Interaction

  • Build and maintain strong working relationships with customers
  • Provide product advice and handle any issues or queries
  • Ensure a high standard of customer service is maintained

Quotes & Order Processing

  • Prepare accurate and timely quotations
  • Process orders and liaise with internal departments to ensure delivery

Sales Support & CRM Management

  • Respond to inbound sales enquiries via phone, email, and CRM (Salesforce)
  • Qualify incoming leads and support marketing follow-ups
  • Maintain up-to-date records of customer interactions and opportunities

Team Collaboration

  • Work alongside external sales, marketing, and logistics teams
  • Attend internal sales meetings and contribute to sales reporting

What We’re Looking For

  • Confidence using computers
  • Strong organisation skills, with the ability to write clearly and solve problems effectively.
  • Excellent communication skills – both spoken and written.
  • Great attention to detail and a thorough, careful approach to work.
  • Ability to stay calm and focused under pressure.
  • Able to follow instructions accurately, whether written or verbal.
  • Good at multitasking and able to manage and prioritise multiple tasks.
  • Self-motivated, reliable, and a supportive team player.

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