Sales Support Administrator

Sales Support Administrator Poole £28,000 Are you a detail-driven Sales Administrator who enjoys solving customer problems and keeping commercial processes running smoothly? This Sales Support Administrator role offers variety, autonomy and the chance to use your technical understanding to help customers worldwide. You''ll be joining a stable, specialist business where accuracy, service and proactive communication are highly valued.This position is ideal for someone who enjoys structured work, strong relationships, and balancing commercial and technical tasks in a calm but fast-moving environment.As a Sales Support Administrator, you will benefit from:33 days holiday8% pension contributionAviva health insurance37.50 hour week with Flexible working hours and WFH on Fridays Discretionary annual bonus Autonomy in managing your workloadOpportunities to grow your technical and commercial knowledgeSupportive leadership and a collaborative aftersales functionAs a Sales Support Administrator, your responsibilities will include:Preparing accurate quotations for spare parts, including commercial, administrative and technical detailsFollowing up on quotations proactively to maximise conversion and identify opportunities for upsellingProcessing claims, credit notes and return orders in line with agreed authority levelsEnsuring accurate data entry into internal systems and supporting monthly reportingApproaching customers directly to verify data, discuss offers, and explore further ..... full job details .....