Sales Support Administrator

We are looking for someone to play a key role in ensuring smooth communication between customers, suppliers, and engineers. Your main responsibilities will include: Handling phone and email enquiries regarding technical / orders queries Liaising with customers, suppliers and engineers. Processing orders generated by the service department. Obtaining costs and delivery times Raising customer quotes Carrying out calculations based on supplier prices both in the UK and Worldwide Liaising with suppliers and engineers regarding technical enquiries Resolving delivery issues with carriers and ensuring deadlines are met Liaising with carriers to resolve delivery issues when required Providing progress updates with regards to orders and deliveries Keeping accurate records of enquiries, orders, and quotes for easy team access Why Join Us? Excellent benefits package Up to 30,000 Monday to Friday (normal office hours) What We''re Looking For: Proficient with Microsoft Word and Excel Administration experience Strong numeracy and attention to detail Clear, confident communication and a professional phone manner Flexible, adaptable, and calm under pressure A reliable, collaborative team player ..... full job details .....