Sales Customer Service Advisor

Sales Customer Service AdvisorWe have an exciting opportunity for our client, a leading outsourcer based in Birkenhead where you will be focused on delivering excellent customer service and hitting targets.The roles main responsibilities will be to resolve customer issues around mobile and broadband as well as up-selling new products and services.This role is perfect for a target driven individual with excellent customer service skills. Benefits and Package for a Sales Customer Service Advisor:Salary: 25,396.80 With Uncapped Commission and Average OTE of between 28,000 and 37,000Hours: Monday - Saturday (Shift Pattern between 8am - 9pm)Contract Type: TemporaryLocation: Liverpool28 Days Holiday including bank holidaysPension SchemeOpportunities for Career ProgressionCycle to Work SchemeEmployee DiscountsLearning and Development Opportunities Key Responsibilities of a Sales Customer Service Advisor:Delivering exceptional service to our customers over the phone.Assisting with a wide range of enquiries, including billing questions, technical support for mobile and broadband, and general account management.Efficiently troubleshooting and resolving customer issues, always aiming for a first-contact resolution.Proactively identifying sales opportunities during customer interactions, such as recommending upgrades, cross-selling additional products (e.g., new lines, broadband solutions), and retaining customers who might be considering leaving.Achieving and exceeding sales, ..... full job details .....