Sales Customer Service Advisor

Sales Customer Advisor (12 Month Fixed Term Contract)Location: Beeston, Nottingham NG9 1LA (Free on-site parking)Salary: £29,025 - £30,553 per annumContract: 12 Month Fixed Term ContractHours: 37.5 hours per week, Monday to Friday, 9:00am to 5:30pmWorking Pattern: HybridAbout the RoleAt SO Resi, we''re passionate about helping people achieve their home ownership ambitions through Shared Ownership. We''re looking for an enthusiastic, customer-focused Sales Customer Advisor to join our busy and friendly team in Beeston on a 12-month fixed-term contract.As the first point of contact for prospective customers, you''ll play a vital role in delivering an exceptional customer experience. You''ll support customers throughout their home-buying journey, handling a variety of sales and marketing enquiries across multiple channels, while providing expert guidance and information on our developments and products.This is a varied and rewarding role where no two days are the same. If you''re passionate about customer service, thrive in a fast-paced environment and enjoy building relationships, we''d love to hear from you. What You''ll Be Doing Responding to customer enquiries via telephone, email, webchat and social media channels. Delivering an outstanding customer experience at every stage of the customer journey. Taking ownership of enquiries and progressing them through to resolution. Providing information and guidance on Shared Ownership and SO Resi developments. Building strong ..... full job details .....