Sales and Customer Service Manager

Do you have experience leading a sales team within the service industry? Do you enjoy working with a team to implement a positive and inclusive work environment? If you''re experienced in leading a team to success then we want to speak with you about this sales and customer service manager role we have! We''re working with a brand who are recognised across the globe. They are the largest global migration, removals and storage business in the world!Benefits for Sales and Customer Service ManagerEmployee Assistance Programme - EAP (supports our employees'' wellbeing on many issues both in and out of work)Excellent bonus potentialHealth and Fitness Discount VouchersCycle to Work SchemeFree Staff Parking25 days holidayBirthday VoucherChristmas VoucherDress Down FridaysStaff Rewards Voucher Scheme based on performanceStaff Referral SchemePaid time off for volunteeringEye care vouchersFree Flu VaccinationPension contributions after 3 months serviceDuties for Sales and Customer Service ManagerLead, motivate, and develop the sales and customer service teams to achieve individual and company targets.Drive sales performance through effective pipeline management, coaching, and customer engagement strategies.Ensure exceptional customer service standards are maintained across all customer touchpoints.Monitor and improve customer satisfaction metrics, response times, and service quality.Handle escalated customer queries and complaints professionally and efficiently.Analyse sales and ..... full job details .....