Sales & Lettings Administrator

An opportunity has arisen for a Sales & Lettings Administrator to join an independent estate agency specialising in residential sales, lettings and property management providing personalised property services to buyers, sellers, landlords and tenants.

As a Sales & Lettings Administrator, you will be providing administrative support across sales and lettings operations, ensuring property processes, documentation and enquiries are handled efficiently.

This full-time office-based role offers a salary range of £30,000 - £35,000 and benefits.

You will be responsible for:

• Preparing sales documentation and issuing relevant paperwork once properties are agreed for sale
• Drafting and sending correspondence to buyers, sellers, solicitors and other parties
• Updating property listings across online portals and internal systems
• Managing sales enquiries, arranging viewings and coordinating valuation appointments
• Maintaining accurate buyer and applicant records using CRM systems
• Supporting AML checks and ID verification processes
• Preparing property details, descriptions and marketing materials
• Preparing tenancy agreements, referencing documents and move-in paperwork
• Coordinating tenancy administration, including check-in and check-out processes
• Managing lettings enquiries from tenants, landlords and third parties
• Supporting tenancy renewals, including documentation and signature coordination
• Uploading and maintaining property compliance records, including relevant safety certificates

What we are looking for:

• Previously worked as a Sales & Lettings Administrator, Property Administrator, Estate Agency Administrator, Lettings Administrator, Sales Administrator, Property Coordinator or in a similar role.
• Prior experience within estate agency or property administration (highly preferable)
• Skilled in Microsoft Word, Excel and Outlook
• Confident written and verbal communication skills
• Professional telephone manner with the ability to handle customer enquiries effectively
• Comfortable using property CRM systems
• Proactive approach with the ability to identify solutions and take ownership of tasks

This is a great opportunity for an Sales & Lettings Administrator looking to join a busy estate agency team and play a key role in supporting successful sales and lettings operations.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.