Lettings Administrator

Lettings Assistant, London Tw8, £13.45ph

Are you a customer-focused professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment, managing leasing activities and creating outstanding resident experiences? If so, we have the perfect opportunity for you!

As a Lettings Assistant, you’ll be at the heart of the community, ensuring residents experience seamless service. Your daily duties will include viewings, tenancy administration, building inspections, and resident engagement, all while fostering strong relationships with contractors and suppliers.

Key Responsibilities:

• First point of contact for residents, contractors, visitors
• Conducting sales and leasing activities, including viewings and follow-ups.
• Managing enquiries
• Supporting move-in and move-out processes.
• Assist with resident events to create a thriving community.
• Ensuring the property meets high standards for viewings.
• Handling administrative tasks such as database updates and maintenance requests.
• Responding to resident queries and concerns with professionalism and care.

What We''re Looking For:

• Strong customer service skills with sales experience in the property, BTR, or PBSA sector
• Excellent organisational abilities, multitasking skills, and attention to detail.
• A proactive attitude with the ability to work independently and as part of a team.
• Competence in Microsoft Office and property operations software (training provided).
• Strong verbal and written communication skills.
• Knowledge of landlord/tenant legislation and UK health & safety regulations is a plus!

This role is to start immediately. 

(ritzrecempbus)