Reviews Officer

Reviews OfficerLondon Hybrid Rate: £30.77 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Start Date: 1st May Working Hours: 36 HoursRole SummaryA local authority is seeking an experienced professional to join their Housing Services team, focusing on statutory reviews across homelessness decisions, housing register applications, and temporary accommodation suitability. This role plays a key part in ensuring decisions are legally compliant, fair, and delivered within required timeframes, while maintaining a strong customer-focused approach.What you will do as a Reviews Officer- Complete statutory homelessness reviews, including housing register and temporary accommodation suitability cases - Ensure all decisions align with current legislation, statutory guidance, and internal policies - Manage a varied and complex caseload efficiently with minimal supervision - Liaise with service users, internal teams, and external agencies via phone, email, and face-to-face - Accurately record case activity and maintain clear, compliant documentation - Gather, assess, and analyse information to support robust and defensible decisions - Deliver clear, empathetic, and professional communication at all timesWhat you will need as a Reviews Officer- Proven experience completing homelessness reviews (essential) - Experience with housing register and temporary accommodation suitability reviews (essential) - Strong knowledge of homelessness legislation and relevant ..... full job details .....