Revenues Officer (Council Tax)

About the RoleAn exciting opportunity has arisen for a Revenues Officer (Council Tax) to join our motivated and professional Council Tax team.We are looking for a committed individual with a passion for excellent customer service and attention to detail. In this role, you''ll support the day-to-day functions of the Council Tax team to ensure the efficient and effective collection of Council Tax.Key ResponsibilitiesCarry out all aspects of Council Tax administration, including registration, billing, and recovery.Handle external telephone enquiries on a rota basis and liaise with internal departments as necessary.Maintain and update Council Tax records daily using Capita Academy software.Review exception reports and maintain accurate records and statistics, ensuring appropriate action is taken.Provide clear written responses to customer queries and liaise with members of the public or their representatives.Support the shared service managers with administrative and clerical tasks.Adhere to health and safety legislation and uphold the Council''s Code of Conduct and Equal Opportunities Policy.Carry out any other duties appropriate to the post as required.About YouWe are seeking a focused and enthusiastic team player who embraces learning and is adaptable to change. You''ll bring a commitment to providing high-quality service and improving outcomes for our residents.You will have:Strong numeracy skills with the ability to manipulate and analyse numerical data.Excellent verbal and ..... full job details .....