Retail General Manager

Retail General Manager

£55,000 – £65,000 + Car Allowance, Bonus & Full Benefits

St Albans

Retail is changing – fast. Some businesses have struggled to keep up, but this one hasn’t just survived, it’s thrived. Profitable, stable, and always looking for new ways to delight their customers, they remain a leading player in one of retail’s most exciting growth markets. With ambitious plans ahead, this is the perfect time to join.

The Role

As Retail General Manager, you’ll take full ownership of the store’s performance and direction. Reporting to the Regional Manager, you’ll be responsible for:

• Leading all short, medium, and long-term plans for your site

• Setting and maintaining high standards across layout, product mix, visual merchandising, and service

• Driving sales, optimising operations, and managing budgets, including full P&L responsibility

• Delivering projects and overseeing almost everything that happens day-to-day

This isn’t just a job – it’s your store to run. You’ll have the autonomy to make decisions, backed by a supportive leadership structure that’s there when you need it and hands-off when you don’t. Expect comprehensive training, a competitive package, a solid bonus, and a sensible approach to work-life balance (late nights and weekend work are kept to a minimum outside of peak periods).

The Person

You’re an ambitious retailer with energy, ideas, and a genuine passion for delivering results. You combine a strong commercial instinct with a hands-on approach, thriving when you have the freedom to make things happen.

Key strengths we’re looking for:

• Proven ability to lead and inspire teams

• Expertise in visual merchandising and creating a compelling customer experience

• Strong analytical skills and a knack for spotting opportunities to grow sales and reduce shrink

• Entrepreneurial mindset and confidence in taking ownership of decisions

The Company

This is a household name with a long-standing reputation for quality and innovation. Financially rock-solid and forward-thinking, they’re investing in growth and committed to staying ahead of the curve.