£14 per hour
About the Role
Pertemps Newcastle is seeking a Resident Manager for student accommodation in Durham. This full-time, temporary position offers £12.71 per hour, with a rota covering 37.5 hours between 7am and 7pm, Monday to Friday. Responsibilities include scheduling maintenance tasks, conducting room inspections, and addressing student queries. Key holding experience is required, as the role may involve taking over from the night porter and working alone. The post holder will accurately complete reports and administrative tasks, maintaining customer records and updating the lettings database (CRM). Reporting Health & Safety issues to the General Manager for investigation and action is essential, alongside building relationships with local businesses, stakeholders, and statutory bodies.
Job Title: Resident Manager (Student Accomodation)
Location: Durham
Assignment: Temporary ongoing
Hours: 37.5 hours Monday - Friday 7am - 7pm on a rota basis to be agreed on site
Hourly Rate: £14.00
Duties:
- Scheduling maintenance tasks. Room inspections.
- Dealing with student queries.
- Key holding experience as may be required to be on site to take over from night porter. Able to work alone.
- Accurately complete reports and administrative tasks maintaining customer data, ensuring the database is up to date
- Maintaining the lettings database (CRM)
- Reporting all Health & Safety issues to the General Manager to allow investigation and actions to be completed
- Building and maintain close relationships with local business’s, key stakeholders and statutory bodies
- Ensuring the building is always presented in a clean and tidy manner ( in line with H&S regulations)
- Receiving and processing payments from residents and monitoring and chasing rent arrears
- Ensuring all statutory testing is completed on time and recorded as appropriate, ensuring the property fully complies with all relevant legislation
- Identifying new opportunities to add value to the site and services the site delivers
- Assessing and organising a prompt completion of repairs using in-house staff and external contractors
Please apply online if interested.
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