Resident Liaison Officer

Overview

Permanent Full TimeWe are looking to recruit a Resident Liaison Officer to join our team covering Welwyn Hatfield and St. Albans.Responsibilities

Serve as the primary point of contact between residents, project stakeholders and the construction team.Foster positive relationships with residents, address concerns, and ensure their needs are met.Provide first-class liaison and administrative support to the project team in a professional and efficient manner.About You

Experience as a Resident Liaison Officer, ideally within a social housing environment, with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds.Well organised and empathetic with excellent verbal, professional telephone manner and written communication skills.IT literate with experience using Microsoft programmes; an interest in decarbonisation works and experience with the EasyBOP system would be beneficial but is not essential.You must hold a clean valid UK driving licence and be willing to travel from property to property.Benefits

Profit Share Discretionary Annual Bonus Scheme26 Days Holiday and Bank HolidaysEnhanced Pension PlanPrivate Medical Insurance (Including 24hr GP)Life AssuranceShare SaveEnhanced Maternity and Paternity PayWork Perks Discounts and VouchersBuy and Sell HolidayFlexible Working and Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning and Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty and Values AwardsFunded Professional SubscriptionAbout Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.MSPS are proud to support the resettlement of armed forces personnel.We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate ..... full job details .....