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Permanent

Resident Liaison officer

Hemel Hempstead
money-bag £28000 - £31000/annum + car allowance
Posted 5 days ago

Resident Liaison Officer - Hemel Hempstead

31k car or car allowance

We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on a planned maintenance/refurbishment project in Hemel Hempstead. Based on site in the Hemel area you will be a vital link between the site team, residents, and clients. You will be working on a planned refurbishment project so knowledge of this will be useful.

Key Responsibilities:

  • Booking appointments and managing schedules.
  • Handling resident complaints and issues with professionalism and efficiency.
  • Maintaining property records and conducting validation and customer satisfaction surveys.
  • Facilitating communication between all stakeholders for a seamless project experience.
  • Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.

Requirements:

  • Previous experience working on planned maintenance projects as a Resident Liaison Officer (RLO) is essential. 12 months
  • Exceptional communication skills and ability to work collaboratively.
  • IT proficiency and adaptability to on-site operations.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and a proactive attitude.
  • Ambitious, innovative, and self motivated
  • Must have driving licence 

If you meet the criteria above and relish the idea of working for a well-established business where you will be supported to thrive in your career and rewarded with a competitive salary and package, we’d love to hear from you.  Please contact Lucy Van der Gucht at Build Recruitment, (phone number removed) or email (url removed) for more information.

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