Resident Liaison Officer

BDS Recruitment are seeking an experienced Resident Liaison Officer to work with a Housing Association in Crewe. Main duties include but are not limited too; Provide a visible, accessible face-to-face service to renting customers, homeowners and shared-owners Maximise income, and reduce debt, in defined customer areas. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health and Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve as necessary. Manage budget and remain within budget. Complete regular estate inspections and take any necessary action to achieve quality and safety standards. The ideal candidate will have; Experience in a similar role from a Housing background Excellent customer service delivery, demonstrating good communication and interpersonal skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Experience of working in a climate of legislative and organisational change. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Hours- Monday- Friday 9am- 5m Pay rate- £21.38ph PAYE- £27.75ph UMBRELLA Temp ongoing to start ASAP for around 6 months but could extend following this YOU MUST BE A DRIVER WITH ACSESS TO A VEHICLE! Apply now for immediate ..... full job details .....