Resident Involvement Officer

The Resident Involvement Officer will play a key role in engaging residents and ensuring their voices are heard in shaping property services. This temporary position requires a proactive approach to enhancing resident satisfaction in the not-for-profit sector.Client DetailsThis is an opportunity to join a well-established not-for-profit organisation within the property department. The organisation is committed to delivering high-quality services and fostering strong relationships with its residents across London.DescriptionFacilitate opportunities for residents to provide feedback and contribute to service improvements.Organise and manage resident engagement events and consultations.Develop and implement resident involvement strategies to enhance community participation.Collaborate with internal teams to ensure resident feedback is acted upon effectively.Provide regular updates and reports on resident involvement activities and outcomes.Support the development of resident-led initiatives and projects.Maintain accurate records of resident interactions and feedback.Ensure compliance with relevant policies and standards in all resident engagement activities.ProfileA successful Resident Involvement Officer should have:Previous experience in resident engagement, community involvement, or a related field.Knowledge of the not-for-profit sector and housing services.Strong organisational and communication skills.The ability to manage multiple projects and deadlines effectively.A ..... full job details .....