Resident Involvement Officer

The Resident Involvement Officer will play a key role in engaging residents and ensuring their voices are heard in shaping property services. This temporary position requires a proactive approach to enhancing resident satisfaction in the not-for-profit sector.

Client Details

This is an opportunity to join a well-established not-for-profit organisation within the property department. The organisation is committed to delivering high-quality services and fostering strong relationships with its residents across London.

Description

• Facilitate opportunities for residents to provide feedback and contribute to service improvements.
• Organise and manage resident engagement events and consultations.
• Develop and implement resident involvement strategies to enhance community participation.
• Collaborate with internal teams to ensure resident feedback is acted upon effectively.
• Provide regular updates and reports on resident involvement activities and outcomes.
• Support the development of resident-led initiatives and projects.
• Maintain accurate records of resident interactions and feedback.
• Ensure compliance with relevant policies and standards in all resident engagement activities.

Profile

A successful Resident Involvement Officer should have:

• Previous experience in resident engagement, community involvement, or a related field.
• Knowledge of the not-for-profit sector and housing services.
• Strong organisational and communication skills.
• The ability to manage multiple projects and deadlines effectively.
• A proactive approach to problem-solving and relationship building.
• Familiarity with relevant policies and regulations in the property sector.

Job Offer

• An hourly rate between GBP 19.0 and GBP 24.0.
• Temporary position with a focus on meaningful community impact.
• Opportunity to work within a respected not-for-profit organisation in London.
• Engaging role contributing to the improvement of property services.

If you''re passionate about resident involvement and have the relevant skills, apply today to join the team as a Resident Involvement Officer in London!