Resident Experience Manager

We''re recruiting for a brand-new Resident Experience Manager role with a leading UK student accommodation provider, supporting an impressive portfolio of 9,500+ beds across 28 sites in 19 UK cities. This is an exciting opportunity to make the role your own and help shape what an outstanding student experience looks like across the business. Working closely with Marketing, Communications and Operations, you''ll bring fresh ideas to life through events, campaigns and initiatives that engage students throughout the academic year - from social and wellbeing activities to programmes supporting careers, employability, financial wellbeing, life skills and personal development. If you''re passionate about creating memorable experiences, building communities and developing initiatives that genuinely add value, this is a fantastic opportunity to make a real impact on a national scale. Key Responsibilities: Develop and deliver student events, campaigns and engagement initiatives across the UK portfolio Create programmes around careers, employability, wellbeing and personal development Lead and develop the Resident Experience Framework Work with site teams to bring national campaigns and experiences to life locally Build partnerships with universities, student organisations and external partners Lead Student Voice initiatives and turn resident feedback into action Monitor engagement, satisfaction and rebooking trends to measure impact Identify new ideas and opportunities to ..... full job details .....