Website Experience Manager

Job Title: Junior Website Experience Manager



Location: Chertsey, Surrey (Onsite)



Department: Direct to Consumer (D2C), Onsite



Duration:12 months contract



About the Role Join a dynamic Direct to Consumer team to manage the user experience across a major global e-commerce website, closed user group sites, and a dedicated shopping app. Focusing on the mobile product category-including smartphones, tablets, and wearables-you will ensure all product offers and pages are fully optimized to drive traffic, conversion rates, and revenue.



Key Responsibilities

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  Brief and execute website and app merchandising updates for key mobile product launches and campaigns.
  
  
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  Utilize Content Management Systems (such as Adobe Experience Manager and Hybris) to accurately update web pages.
  
  
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  Conduct quality assurance testing prior to go-live and raise tickets to resolve site bugs.
  
  
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  Analyze website funnel performance using data analytics tools and provide recommendations for user journey improvements.
  
  
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  Build strong relationships with marketing teams, commercial teams, and external agencies to ensure clear briefing and timely execution.
  
  

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  A minimum of 2 years of experience within a digital or multinational e-commerce business.
  
  
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  Experience briefing website content updates and working alongside agency publishers, designers, and developers.
  
  
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  Familiarity with interpreting data from tools like Adobe Analytics or Google Analytics.
  
  
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  A proactive, self-starting approach with exceptional attention to detail and communication skills.
  
  
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  Preferred but not essential: Experience with digital project management, merchandising, and using enterprise CMS platforms.
  
  

If interested please reply with your CV to dona. thomas @randstaddigital. com or call me at (phone number removed)

Randstad Technologies is acting as an Employment Business in relation to this vacancy.