Research Manager, Client Service (Healthcare)

Research Manager, Client Service (Healthcare)London, England, United Kingdom

OverviewThe Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

Play a vital role in Guidepoint’s success.

As a Research Manager on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

Interview Process

Initial Candidate Screen

Meet the Guidepoint Teams!

Hiring Manager Interview

Complete a simulated client request and gain more insight into the role

Mock Interview

Discuss your assessment with the Guidepoint teams

Interview Process Outcome

Who We Are

Team-oriented and collaborative

Hard-working professionals who strive for excellence

Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients

Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects

Work with Project Managers and other team members across London and EMEA to develop strategies for satisfying each client project request

Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered

Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring

Previous internship/volunteering/extracurriculars

Skills You Will Bring

Desire to work in a sales/lead generation role that is KPI and metrics-driven

Ability to work in a fast-paced, results-oriented environment

Excellent time management and organizational skills

Outgoing personality with the ability to speak with people at all professional levels

Intellectual curiosity and desire to learn

Excellent written and verbal communication skills

Demonstrated ability to work both individually and as part of an international team

What We Offer

Competitive compensation

Private health insurance

Entrepreneurial environment, autonomy, and fast decisions

International exposure to the global Guidepoint service teams

Casual work environment

Summer and winter team events

About GuidepointGuidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran ..... full job details .....