Resales Executive

Job title: Resales Executive Directorate: Development Notice period: 1 month Purpose of the job Process and deliver a comprehensive resale service in line with the organisation''s policies and procedures and those of the relevant national housing agency. A project or area of work will be allocated. Undertake the administrative tasks required to deliver the programme, liaising professionally with local authorities, solicitors, home ownership agents and other external partners. Provide advice and support to homeowners and applicants seeking help under the schemes. Key duties and responsibilities Facilitate the sale of a shared ownership property from start to finish, acting as the main point of contact for the customer. Work with the sales and marketing management team to promote home ownership schemes and other projects, deliver to agreed targets, and contribute to team and directorate objectives. Advise, support and assist customers interested in the resales service, and maintain contact with buyers interested in new homes schemes using the internal computer system. Support the customer service centre to maintain high standards of care for homeowners and purchasers, ensuring advice is correct and professional. Assess applications and suitability for resales services in line with approved policies and procedures. Process buyer applications, including a detailed financial assessment and checks against qualifying criteria, including anti-money laundering regulations. Carry out ..... full job details .....