Representation and Appeals Officer

Overview

Interim Representation and Appeals Officer - Parking

– London based. Hourly rate via umbrella company (inside IR35). Hybrid – some office presence required.Panoramic Associates is supporting a local authority client in London to appoint an experienced Representation and Appeals Officer to support the parking services team. This role has arisen due to increased caseloads and the need for additional resource within the department.

Responsibilities

Assess and respond to statutory parking representations and appeals within set deadlinesReview evidence and prepare detailed case files for adjudication hearingsEnsure compliance with all relevant parking legislation, policies, and proceduresProvide professional and clear communication with customers and stakeholders

Qualifications and experience

Previous experience working within a council parking teamStrong knowledge of parking legislation and statutory processesExperience managing representations and preparing appeal casesExcellent written and verbal communication skills

Contract and logistics

Initial 6-month contract with likely extensionHourly rate via umbrella company (inside IR35)Hybrid – attendance required at the officeInterviews planned in the coming weeks

Next steps

If you are interested in knowing more, apply today or contact Rasahni Johnson at Panoramic Associates.

Seniority

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

Government Administration

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