Repairs Planner (Temporary)

RESPONSIVE REPAIRS PLANNER -THE OPPORTUNITYWe''re working exclusively with a leading UK housing and property organisation to recruit a temporary Area Planner based at their Exeter office. This is a high-impact coordination role that sits at the heart of a busy operational team you''ll be the engine behind efficient scheduling, ensuring the right operative gets to the right job at the right time.If you thrive in a fast-paced environment, enjoy solving logistical puzzles, and take pride in delivering an excellent customer experience, this could be the perfect next step in your career.This would be an initial fixed term contract for 4 months.THE ROLEPlan and manage regional operatives'' diaries to meet performance targets and KPIsSchedule maintenance repairs to match operational needs and customer appointmentsMaintain the scheduling system and keep internal and external stakeholders accurately informedLiaise with customer service teams on appointments, updates, and issue resolutionHandle written, electronic, and telephone enquiries within agreed service standardsCollaborate with the commercial team on subcontractor purchase orders and variation ordersEnsure full compliance with GDPR when handling customer dataFollow safeguarding procedures and escalate concerns appropriatelyTHE PERSONEssential:Experience in a customer focused environmentComfortable working to performance targetsStrong written and verbal communication skillsMethodical, accurate, and process driven ..... full job details .....