Repairs Coordinator

Role: Repair Coordinator-

Location: Office based in N1 London- No hybrid/ remote work available

Hours: 9am to 5pm - 35 hours a week

Start ASAP

Temp ongoing role with a view to becoming permanent for the right person.-

Rate of pay -16ph PAYE- or -21.13ph UMBRELLA

We are currently recruiting for 2 Repairs coordinators to work for a large Housing Association for their N1 or central office. This role is perfect for someone form a housing and repairs background who can hit the ground running in this fast paced but rewarding role.

Main duties-

• Assisting with the progression and completion of day-to-day responsive repairs for the residents.
• Action these repairs with urgency to ensure repairs are dealt with in a timely and efficient manner
• Be meticulous when reviewing and accepting quotes.
• Confirm that the repair work done matches what was quoted before payment is made
• Keep both internal and external customers informed on the status of the repairs at all stages.
• Deal with all queries received either by telephone or online.
• Offer excellent customer service throughout the entire repairs process
• Diagnose all repairs to the required standard to ensure the correct action is taken.
• Investigate the cause and ascertain if a repair should be a recalled or closed down, liaising with all parties concerned

The ideal candidate will have;

• Proficient in using CRM systems and multitasking across multiple systems
• Strong admin and IT skills
• Experience in a similar role in repairs and housing
• Excellent verbal and written communication

Please apply now for immediate consideration or call Natalie to discuss further.-