Negotiable
Role: Repair CoordinatorLocation: Office based in N1 London - No hybrid/ remote work availableHours: 9am to 5pm - 35 hours a weekStart: ASAPTemp ongoing role with a view to becoming permanent for the right person.Rate of pay £16ph PAYE- or £21.13ph UMBRELLAWe are currently recruiting for 2 Repairs coordinators to work for a large Housing Association for their N1 or central office. This role is perfect for someone form a housing and repairs background who can hit the ground running in this fast paced but rewarding role.
Responsibilities
Assisting with the progression and completion of day-to-day responsive repairs for the residents.
Action these repairs with urgency to ensure repairs are dealt with in a timely and efficient manner
Be meticulous when reviewing and accepting quotes.
Confirm that the repair work done matches what was quoted before payment is made
Keep both internal and external customers informed on the status of the repairs at all stages.
Deal with all queries received either by telephone or online.
Offer excellent customer service throughout the entire repairs process
Diagnose all repairs to the required standard to ensure the correct action is taken.
Investigate the cause and ascertain if a repair should be recalled or closed down, liaising with all parties concerned
Qualifications
Proficient in using CRM systems and multitasking across multiple systems
Strong admin and IT skills
Experience in a similar role in repairs and housing
Excellent verbal and written communication
Please apply now for immediate consideration or call Natalie to discuss ..... full job details .....
Negotiable