REPAIR PLANNER

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles BBS Recruitment is currently seeking an experienced Repair planner for a temporary ongoing role with our client based in Southwark. The successful candidate should be responsible for planning and scheduling appointments / programmed works across Southwark Repairs. Duties and responsibilities of Asset management repair planner: Responsible for scheduling all appointments and programmed works with suitably qualified operatives using available technology and reporting tools to ensure business objectives are fully achieved within agreed timeframes. To ensure performance monitoring systems are in place, and information is accurate and effective, and in accordance with financial regulations. Using own initiative, proactively manage work orders using IT systems ensuring that variations and complex orders are managed and coordinated and accurate records are in place to monitor through to completion. To operate customer satisfaction surveys and communicate with customers to discuss and resolve repairs issues and to escalate these issues to the relevant managers as required. To receive and resolve all calls from operatives including variation requests, no access reports, requests for additional jobs, etc. To answer client and customer queries - ..... full job details .....