Rent Support Officer

Rent Support Officer£33,417.56 per annumManchester, Greater Manchester / Agile WorkingPermanent, Full Time (35 hours per week)Closing date: 11th May 2026Interview date: 21st May 2026Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FSOur organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it''s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by ensuring the effective and efficient delivery of all Income Management related operational duties to ensure excellent rent collection and arrears management for all current and former customers.You''ll provide early intervention, guidance and assistance to customers who are struggling to meet their rent and/or arrears payments working collaboratively with colleagues across Communities to ensure the prompt and comprehensive resolution of arrears cases for both current and former customers. Further to this, you''ll ..... full job details .....