Business Support Officer

Business Support OfficerJob Type: Temporary Full-timeContract Duration: Initial 8 weeks (Permanent Opportunities Available)Organisation: Greater Manchester Combined AuthorityWorking Arrangement: Full-time, Office BasedPay: £16.31 per hour (PAYE)Location: Swinton, GMFR Headquarters, M27 8USGreater Manchester Combined Authority (GMCA) are seeking a Business Support Officer to join their Prevention and Protection (PandP) team. This role is crucial for providing high-quality business support services that are customer-focused, flexible, and timely. The successful candidate will play a key role in supporting the PandP Management Team through performance reporting, analysis, and the identification of service improvements.Day-to-day of the role:Provide support to the PandP Management Team by pulling together performance figures and updating inspection records.Assist in the coordination of community and business engagement activities, including campaigns and events.Act as a point of liaison for the public and key partners, handling complaints and facilitating communication.Engage with a wide range of external partners, including local authorities and private sector representatives.Support various teams, including those managing high-rise buildings, water teams, and mechanics.Contribute to the improvement of operational processes and service delivery.Handle occasional important calls that require effective triaging.Required Skills and Qualifications:Proven experience as a competent ..... full job details .....