Recoveries Handler

A great opportunity for candidates experienced in credit hire recovery and litigation in an ever growing business. Roles: - Preparing payment packs at the point hire concludes Negotiating settlement of outstanding losses with insurers directly, utilising technical knowledge to maximise the invoice recovery Comprehensively onboarding clients for the litigation process on matters that are unable to settle Liaising with Personal Injury firms and factoring companies on dual handled matters to exchange information and progress cases The successful applicant will have/demonstrate: - Sound knowledge of both GTA and Non GTA hire processes Thorough knowledge of key Credit Hire issues and their respective arguments; such as need, rate, period etc Knowledge of governing case laws and their respective precedents Proven negotiation skills, both on the phone and via persuasive correspondence The ability to proactively manage a portfolio of (Apply online only) cases Carry out comprehensive reviews on a variety of case specific issues Accurately recording actions and updating MI A high level of customer service The ability to organise/prioritise work as needed to meet SLAs, customer expectations and business needs Desirable attributes: - Use of Proclaim Working understanding of Personal injury cases pre and post OIC portal ..... full job details .....