Receptionist

We are currently seeking a Temporary Receptionist for a Substance Misuse Service located in Reading. This will be an initial One Month Contract. Monday to Friday - 09:00 - 17:00 Key Activities: As first point of contact, ensure service users and other visitors receive a friendly and efficient service and that all visits are dealt with promptly and courteously. Contribute to the improvement and upkeep of client areas, ensuring that the reception area is welcoming and tidy. Contribute to maintaining the client information displayed in the reception area is tidy, current and relevant. Encourage service user feedback and the use of the suggestion box to all clients accessing the service. Providing basic advice and information on the service offer. Contribute to managing an effective appointment system, liaising with keyworkers. Checking appointments on the information system and book future appointment for service users Take messages for staff and update case management contacts where appropriate Support the team in managing/booking appointments via the electronic diary system Maintain accurate records of all contacts on our case management systems Assist with admin, record-keeping and communication within the wider admin team. Take accurate meeting minutes for staff meetings as necessary. A Basic DBS will be Required. ..... full job details .....