Receptionist

Perm ReceptionistCarlisle, Cumbria OnsiteYou must be eligible to work in the UK without the need for Sponsorship About the RoleWe are looking for a professional, welcoming, and highly organised receptionist to join our team. In this vital role, you will be the face and voice of our business-managing front-of-house operations, greeting clients, and keeping the office running smoothly. Alongside traditional receptionist duties, you will provide essential administrative support for our financial products, including handling daily post, managing correspondence, and liaising with industry stakeholders. Key responsibilities include:Delivering exceptional service to customers and ensuring they are treated fairly and professionallyMaintaining accurate, comprehensive, and up-to-date records for SIPP and other company productsLiaising with Financial Advisers, banks, financial institutions, and pension scheme members on administrative mattersEnsuring all tasks strictly adhere to current legislation and internal company standardsMaintaining a high standard of quality and accuracy across all administrative daily workflowsActively monitoring, prioritizing, and managing incoming email correspondenceEfficiently answering, logging, and directing incoming calls to the correct business areasHandling the end-to-end processing of daily post, including opening, logging, sorting, franking, and bulk mailingSetting up, inspecting, and preparing the reception area and meeting rooms for the ..... full job details .....