Quality Systems Manager

Quality Systems Manager
Location: Wolverhampton
Salary: £40,000 - £45,000 + Benefits
The Opportunity
We are recruiting for an experienced Quality Systems Manager to join a leading food manufacturing business. This is an excellent opportunity for a quality professional with strong food safety and compliance experience to take ownership of the site''s Quality Management System (QMS) and play a key role in maintaining the highest standards of food safety, quality, and regulatory compliance.
Reporting to the Head of Technical, you will be responsible for ensuring the business remains audit-ready, continuously improving quality systems, and supporting a culture of food safety and operational excellence.
Key Responsibilities

• Manage and continuously improve the site''s Quality Management System (QMS).
• Ensure ongoing compliance with BRCGS, retailer, customer, and regulatory requirements.
• Maintain and update quality procedures, policies, and controlled documentation.
• Lead HACCP activities, food safety risk assessments, and allergen management programmes.
• Conduct gap analyses against customer requirements, industry standards, and codes of practice.
• Investigate non-conformances, perform root cause analysis, and implement corrective actions.
• Support food safety culture initiatives, crisis management procedures, and product recall processes.
• Prepare for and participate in customer, third-party, and regulatory audits.
• Support and oversee internal audit programmes and ensure corrective actions are completed.
• Produce KPI reports, trend analysis, and quality performance metrics.
• Manage customer complaints, technical enquiries, and quality-related investigations.
• Monitor emerging risks relating to food safety, food fraud, TACCP/VACCP, and supply chain vulnerabilities.
• Work collaboratively with operational and technical teams to drive continuous improvement initiatives.

Candidate Requirements
To be successful in this role, you will have:

• A minimum of 2 years'' experience managing quality systems within a manufacturing environment, ideally within food manufacturing.
• HACCP Level 3 (or higher) qualification with practical HACCP experience.
• Food Hygiene Level 3 (or higher) qualification.
• Strong experience with BRCGS accreditation and customer audits.
• Knowledge of food legislation, allergen management, TACCP/VACCP, and root cause analysis methodologies.
• Internal Auditor qualification or equivalent auditing experience.
• Strong communication and stakeholder management skills.
• Excellent analytical and reporting capabilities.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• A proactive approach to continuous improvement and food safety culture.

What''s on Offer?

• Salary of £40,000 - £45,000 depending on experience.
• Monday to Friday working pattern.
• Opportunity to join a successful and growing food manufacturing business.
• A key position with genuine influence over site quality standards and compliance.
• Ongoing training and professional development opportunities.
• Supportive and collaborative working environment.

Apply Now
If you''re an experienced Quality Systems professional looking to take the next step in your career within a fast-paced food manufacturing environment, we''d love to hear from you.

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