Quality Assurance and Compliance Officer - Adult Social Care

At Connect2Hackney, the internal talent partner for the London Borough of Hackney, are looking for a dedicated Quality and Compliance Officer within special needs and social care settings to join our Commissioning Team and play a vital role in ensuring our residents receive the highest standard of care.Though this is a hybrid/remote role, you are required to regularly carry out inspections across various residential sites.The RoleIn this role, you will lead on contract management and monitoring activity, ensuring our providers meet robust standards and corporate policies. You''ll work closely with the Strategic Commissioning Manager and Quality Assurance and Improvement Manager to maintain frameworks that protect the Council''s interests and, most importantly, our service users.Key Responsibilities Include:Performance Monitoring: Tracking and reporting on contract performance using local and national data benchmarking.Provider Relations: Building partnership style relationships with external contractors, including the voluntary sector.Quality Assurance: Conducting external monitoring visits to services like residential and supported living homes.Service Improvement: Identifying underperformance and working with providers to implement robust improvement plans.Financial Oversight: Coordinating reporting on spend and assisting with annual fee reviews.What You''ll BringWe are looking for a professional who is passionate about public service and has a sharp eye for ..... full job details .....