Property Technical Support Assistant

Property Technical Support Assistant

Location: The Crescent, Taunton, TA1 4DY
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 12.65 per hour 
Job Ref: OR11308
 
Responsibilities

• Process incoming supplier and sub-contractor certifications and invoices related to Property Compliance Housing. Input data from contractors, electronic portals, emails, and property officers, resolving associated queries. Refer issues to the Property Compliance Specialist or Compliance Manager for resolution and payment authorization.
• Liaise with supplier and sub-contractor credit control departments, internal housing and data teams, and auditors.
• Create new supplier and sub-contractor purchase orders. Monitor open purchase orders to ensure sufficient order values are in place for future invoices. Provide relevant information to compliance teams.
• Maintain the Council's preferred property asset management and compliance system, ensuring all data records related to property maintenance are accurate and up to date.
• Provide or coordinate business support for corporate cross-department business information requests/actions. Maintain consistency and accuracy of appropriate business, systems, and financial activities across the Group.
• Support the Compliance Manager in completing weekly, monthly, and annual reporting requirements.
• Use and manipulate reporting and recording systems to provide senior officers with management/performance information, identify areas of concern, and make recommendations/referrals.
• Maintain a working knowledge of relevant SCC policies, standards, and procedures, advising Managers of changes or breaches requiring action. Understand and apply relevant systems regulations/processes.
• Use standard and bespoke IT systems and applications, such as SAP, C365, Open Housing Outlook, Excel, Word, and Teams. Identify training needs and recommend appropriate solutions.
• Uphold and promote the council's equality, diversity, and inclusion policies, and the health, safety, and wellbeing of self and others. This includes challenging discrimination and promoting equality of opportunity for all.

Person Specification

• Work closely with the Property Compliance Team, particularly the Compliance Manager and Compliance Specialists.
• Occasional contact with senior property managers for advice and information.
• Collaborate as part of a team providing business and systems support to over 60 staff.

 
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