Property Services Assistant

Your new company
We are recruiting for an experienced Property Services Assistant to join a busy Property Services team within a well-established Housing Association in Glasgow.This is a varied role providing administrative and customer service support across reactive repairs, planned and cyclical maintenance, contractor management and statutory compliance. The successful candidate will act as a key point of contact for tenants, contractors and internal colleagues, helping to ensure repairs and inspections are coordinated efficiently.
Your new role

• Managing repair requests and raising works orders
• Coordinating repairs, inspections and contractor appointments
• Liaising with tenants, contractors and maintenance staff to ensure timely completion of works
• Monitoring progress of reactive, planned and cyclical maintenance programmes
• Supporting statutory compliance activities, including gas, electrical safety, asbestos and legionella programmes
• Maintaining property, compliance and asset management records
• Processing contractor invoices and monitoring repair completion
• Assisting with contractor performance monitoring and service improvement initiatives
• Supporting customer satisfaction surveys, complaints handling and service feedback processes
• Producing reports and performance information relating to repairs and maintenance service

What you''ll need to succeed

• Experience working within a property services, repairs, maintenance or social housing environment
• Knowledge of repairs processes and contractor management
• Strong customer service and communication skills
• Excellent organisational skills with the ability to manage competing priorities
• Good IT skills, including Microsoft Office and housing/property management systems
• The ability to build effective relationships with tenants, contractors and colleagues

What you''ll get in return

• 3-month temporary contract
• Hybrid working arrangement
• Opportunity to contribute to the delivery of essential housing maintenance and compliance services
• Immediate start

If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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