Property Services Assistant

Your new company We are recruiting for an experienced Property Services Assistant to join a busy Property Services team within a well-established Housing Association in Glasgow.This is a varied role providing administrative and customer service support across reactive repairs, planned and cyclical maintenance, contractor management and statutory compliance. The successful candidate will act as a key point of contact for tenants, contractors and internal colleagues, helping to ensure repairs and inspections are coordinated efficiently.Your new role Managing repair requests and raising works ordersCoordinating repairs, inspections and contractor appointmentsLiaising with tenants, contractors and maintenance staff to ensure timely completion of worksMonitoring progress of reactive, planned and cyclical maintenance programmesSupporting statutory compliance activities, including gas, electrical safety, asbestos and legionella programmesMaintaining property, compliance and asset management recordsProcessing contractor invoices and monitoring repair completionAssisting with contractor performance monitoring and service improvement initiativesSupporting customer satisfaction surveys, complaints handling and service feedback processesProducing reports and performance information relating to repairs and maintenance serviceWhat you''ll need to succeed Experience working within a property services, repairs, maintenance or social housing environmentKnowledge of repairs processes and ..... full job details .....