Project Officer

Overview

Camden Health Evolution (CHE) Ltd is a GP Federation supporting the Central Camden Primary Care Network (PCN). There are 8 member practices with a registered population of circa 82,000 patients. All practices are members of CHE, sharing its vision, mission, values, and key priorities.The CHE is recruiting a Project Officer to support a variety of projects across CHE Federation and Central Camden PCN. The role involves day-to-day management of projects, stakeholder engagement, governance and continuous improvement, and contributing to strategic project planning. The post-holder will work primarily in an office-based setting with occasional off-site meetings or events. A clear development pathway into project management or programme leadership is provided.Important note: We regret that this position does not provide visa sponsorship.Details

Date posted: 18 September 2025Salary: £35,000 to £40,000 per yearContract: PermanentWorking pattern: Full-timeLocation: 60 Gray\''s Inn Road, London, WC1X 8LUReference: B0328-25-0011Job locations: WorkspacePay scheme: OtherResponsibilities and duties describe the core requirements of the Project Officer role and may include additional tasks based on workload and staffing levels.Role and Responsibilities

Project Management and DeliveryOversee the delivery, implementation, and day-to-day management of projects and services, ensuring milestones, deadlines, and responsibilities are clearly defined and monitored.Build and maintain strong working relationships with the Executive Team, Member Practices, and external stakeholders to facilitate efficient project delivery.Collaborate with CHE and PCN colleagues to plan, manage, and deliver projects effectively. Follow up on tasks to ensure they are completed on time and to a high standard.Monitor project resources, including equipment calibration and consumable stock levels, to ensure successful project delivery.Support Project Managers in producing high-quality project plans and maintaining core project documentation.Maintain project documentation, ensuring templates are up-to-date and version-controlled (e.g., business cases, risk registers, project plans).Identify risks and obstacles, proactively implementing solutions to keep projects on track and achieve objectives.Ensure projects and services are delivered on time, to quality standards, and in a cost-effective manner, adjusting plans as required.Contribute to strategic project planning, identifying interdependencies, potential impacts, resource requirements, and contingency measures.Work autonomously on day-to-day project activities, using initiative while escalating issues as required.Provide line management for designated team members, including conducting annual appraisals, supporting professional development, and offering day-to-day guidance and support.Governance, Reporting, and Continuous ImprovementTrack key project metrics and milestones, reviewing progress and providing regular updates to the Executive Team.Evaluate the effectiveness and impact of projects, using outcomes and feedback to drive continuous improvement and inform service development.Monitor the progress of projects, identify risks to delivery, and recommend alternative solutions to ensure key milestones are met.Use spreadsheets and data collection systems to collect, audit, and present project data.Construct and run EMIS Web searches to collect project data, enabling evaluation of patient outcomes and project impact.Undertake process mapping and produce relevant project documentation.Stakeholder Engagement and CommunicationProvide clear and timely project updates to the Executive Team.Prepare and produce reports, spreadsheets, presentations, and other documents as requested for internal and external stakeholders.Ensure effective project delivery through ongoing engagement and communication, following up on tasks and promptly escalating issues, risks, or delays through the appropriate channels.Contribute to project communications and provide regular updates to stakeholders throughout the project lifecycle.Champion the effective design and implementation of communication strategies, ensuring consistent messaging and stakeholder engagement.Respond to email enquiries in a timely and professional manner.Establish and maintain high standards for professional correspondence, setting expectations for response times and tone, and mentoring team members in effective communication practices.Key StakeholdersInternal:CHE Executive and Management TeamPCN Clinical DirectorsPCN Member GP PracticesPCN workforceExternal:North Central London Integrated Care Board (NCL ICB)NCL FederationsNCL PCNs and GP PracticesPatient Participation Groups (PPGs)Local NHS Trusts: NLFT, CNWL, RFL, UCLHLondon Borough Council (LBC)NHS England (NHSE)Person Specification

Skills / AbilitiesExcellent communication and interpersonal skillsSkilled in preparing accurate and thorough project documentationAbility to work effectively as part of a teamSkilled in preparing project reports that effectively communicate progress and outcomesProficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)Excellent time management skills with the ability to re-prioritise to meet deadlinesAbility to work under pressure and manage multiple tasksAbility to work autonomously and use initiative to resolve problemsProfessional and effective telephone and email communication skills, with the ability to manage enquiries, respond promptly, and maintain clear recordsDesirableAbility to develop and deliver clear, engaging presentations to diverse internal and external stakeholdersSkilled in stakeholder engagement and relationship managementSkilled in communicating complex issues and managing challenging situations with diplomacy, persuasion, and influenceProficient in EMIS Web, including creating EMIS Web searches and reportsAbility to work with informatics, data analysis and data visualisation toolsUnderstanding of good clinical and information governanceTouch typingQualificationsEssential: Educated to degree level in a relevant subject or equivalent, or significant experience at a similar level in a specialist areaEvidence of continued professional developmentDesirable: Masters level in a relevant subject or equivalentProject and/or Programme Management Qualification (e.g. PRINCE2 or equivalent)Completion of NHS Leadership Academy Programme CourseKnowledgeEssential: Knowledge of project management principles, methodologies, and best practicesUnderstanding of project lifecycle, governance, reporting and delivery processesFamiliarity with MS Project, Excel, Teams, SharePoint for project tracking and reportingUnderstanding of local commissioning objectives and QOF/PCN DES/IIFKnowledge of stakeholder engagement in healthcare or multi-agency environmentsKnowledge of available local health servicesAppreciation of collaboration among GP practices, PCNs, ICBs, NHSEAptitudesDetail-oriented, methodical and quality-focusedAdaptable and flexible in response to changeResilient and able to stay calm under pressureMaintain confidentiality and trustProfessional, calm, and efficient mannerWillingness to learn from peers and colleaguesPositive and flexible approach with a desire to improve performanceExperienceEssential: Experience in the NHS, ideally in Primary Care or a similar healthcare environmentExperience supporting projects, coordinating tasks, and reporting processesExperience coordinating tasks across multiple teamsProven ability to deliver projects on time and within scopeExperience working with internal and external stakeholdersExperience handling sensitive and confidential informationOther RequirementsWillingness to work flexiblyCompletion of mandatory training as requiredDBS check clearanceDisclosuresThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous convictions.Employer detailsCamden Health Evolution Ltd, 60 Gray\''s Inn Road, London, WC1X ..... full job details .....