Productivity Manager

Productivity Manager Permanent Full-time Plymouth, Devon Transform workforce planning across a multi-site retail estate We''re seeking a Productivity Manager to lead a step-change in how labour is planned and deployed across our retail estate. This is a hands-on role where you''ll embed a modern, demand-led workforce planning model, shifting from cost-based thinking to workload-driven, hours-based planning that supports both customer experience and operational performance. Working with Operations, Finance, HR and Data, you''ll own the labour model-embedding it across stores first, then continuously refining and optimising it to drive productivity improvements and better ways of working. What you''ll be doing Own, maintain and evolve the labour model, translating workload into accurate labour requirementEmbed consistent labour planning standards and productivity benchmarks across storesAnalyse planned, actual and payroll labour performance to provide clear, actionable insightSupport stores with practical guidance on labour deployment and rota planningPartner with central teams to align labour hours, payroll costs, systems and structuresDrive continuous improvement of labour planning processes, tools and reporting About you Experience in workforce management, labour optimisation or productivity roles within a multi-site environment (retail or hospitality preferred)Strong analytical skills, confident building and refining models using Excel or similar toolsAble to simplify ..... full job details .....