Product Support Manager (AiBC)

Product Support Manager (AiBC)What they''re looking forA Product Operations/Product Support professional who supports global digital learning platforms, manages UAT, provides training, analyses platform data, and works closely with Product Owners and development teams. This role sits between Product, Operations, and Technical Support.Must-have skillsProduct OperationsProduct SupportUATUser Acceptance TestingExcel (Advanced)Power BIData AnalysisProcess DocumentationTraining Material DevelopmentDigital Learning PlatformsTechnical TroubleshootingStakeholder ManagementPlatform SupportNice to haveLearning Management Systems (LMS)EdTechAgileBritish Council productsPlatform developmentGood candidate titlesProduct Support ManagerProduct Operations ManagerProduct Operations SpecialistPlatform Support ManagerDigital Learning ManagerTechnical Product AnalystProduct Implementation ManagerCustomer Success Manager (Platform)Guidant, Carbon60, Lorien andamp; SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ..... full job details .....