Product Operations Manager

BMC Recruitment Group are currently recruiting for a Product Operations Manager for their client in Peterlee, Durham. Are you driven by data, obsessed with efficiency, and ready to make a real impact across cutting-edge smart access technology? You ll Join a team where your skills don t just matter they make an impact. You are a hands-on, solutions-focused leader that will help to power operational excellence across the clients in Europe. You ll proactively identify risks and solve problems before they escalate, ensuring accuracy and clarity in every report and system. You ll ensure product implementations, documentation, and issue resolution processes are seamless, efficient, and aligned with business goals. You will be able to connect technical solutions with real-world customer needs. This is more than a role it s your chance to become the critical link between teams, systems, and innovation. Key Benefits: Full time 37 Hours a week Monday to Thursday 8.15am to 4.45pm - Friday 8.15am to 3pm Free parking 4 x death in service cover Private Medical Insurance (BUPA Individual cover) Medicash (Health Cash Plan) individual + up to 4 children) Salary Sacrifice Pension Scheme 2 days per year to take part in volunteering activities for a local charity of your choice It doesn t stop there; you will receive access to fresh fruit daily along free tea/coffee and biscuits in the office. Responsibilities/Requirements: You re comfortable travelling, visiting sites, and getting into ..... full job details .....