About the Opportunity
We''re seeking an exceptional leader to develop, launch and scale our groundbreaking AI Adoption platform. You will be reporting directly into the Founder and CEO of Multiverse. This role represents a unique opportunity to build a new product from the ground up, blending a mix of software and services to deliver customer ROI at scale. The role would suit a highly customer-centric and product-focused leader who has previously brought a new software product to market, ideally as a founder or core member of an early-stage start-up team.Multiverse''s established UK apprenticeship business has over 1500 customers and is rapidly growing. In parallel, we can see clear demand from our customers and partners for a non-apprenticeship product, which drives AI tool adoption. Despite massive investments in Microsoft 365 Copilot and other enterprise AI solutions, adoption rates remain frustratingly low, with our US data showing only 42% of AI licenses are actively used with $4.5M wasted per 1,000 employees on underutilized SaaS tools.This is a rare opportunity to:Lead a category-defining product
with proven initial traction into a greenfield UK marketSolve a massive enterprise pain point
that affects every major global companyBuild something from scratch
while leveraging proven playbooks and IPShape the future of work
in the AI era.What you''ll build
Our team has created an MVP product which has shown 7x adoption results in initial customer pilots. Using a mix of software and services, it delivers personalised, role and tool-specific AI use cases and upskilling at scale. Social features, along with measured and reported RO,I further drive adoption and business impact.We''re now looking to develop and scale this product at pace, with the VP AI Adoption Product hiring a dedicated team of engineers, engagement managers and more to expedite its roll out. You''ll establish our Adoption Platform as its own ''start-up'' within the business, with the benefit of our existing customer base, IP and established team to support its growth.Key Responsibilities
Product Strategy and Vision:
Define the platform''s long-term vision, strategy, and roadmap, continually iterating on it to find established product market fit.Product Development and Launch:
end-to-end ownership of the product lifecycle from concept to launch and iteration, creating a product that delights customers and delivers measured business impact.Customer / Partner Centricity and Engagement:
Build relationships with customers and partners to maintain focus on their needs for continuous product evolution, including implementing development partner programmes.Team Recruitment and Leadership:
Recruit, develop and scale a dedicated cross-functional team, fostering an agile, results-driven environment and collaboration with existing Multiverse teams.Scale to Deliver Sustainable Business Results:
Expand to new customers and markets, maturing the product to deliver scaled customer adoption and business impact. Own the product''s PandL, including revenue and margin goals.About you
Required ExperienceProven track record launching new products or entering new marketsDeep experience in developing products with technical teamsDeep experience in B2B sales to C-Suite decision makersStrong understanding of AI/ML landscape and enterprise adoption challengesExperience in hiring and scaling product and commercial teamsPreferred ExperienceBackground in workforce transformation or workforce technologyExperience with ISV partnership ecosystemsSkills and AttributesStrategic Vision : Ability to see around corners and build long-term competitive advantageExecution Excellence : Track record of delivering results in fast-moving environmentsCustomer Obsession : Deep empathy for customer challenges and outcomesData-Driven : Comfortable with metrics, analytics, and ROI-focused sellingCollaborative Leadership : Experience working across global, cross-functional teamsMarket Intelligence : Deep network within UK enterprise technology ecosystemBenefits
Time off
- 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per yearHealth and Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership and wellness resources through Wellhub and access to Spill - all in one mental health supportHybrid work offering
- we collaborate in the office 3 days per weekWork-from-anywhere scheme
- you''ll have the opportunity to work from anywhere, up to 10 days per yearTeam fun
- weekly socials, company wide events and office snacks!Our commitment to Diversity, Equity and Inclusion
We''re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity and Inclusion policy here.Right to Work
Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.Safeguarding
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light ..... full job details .....