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Contract

Process Improvement LEad

South West London
money-bag £475 - £500/day inside IR35
Posted Yesterday

Our client is currently looking to recruit a Process Improvement Lead on an initial 3 month contract.
  
Process Improvement Lead
South West London
£500 per day inside IR35
  
Do you have a passion for improving services, streamlining operations, and driving meaningful change? We’re looking for a proactive and experienced Process Improvement Lead to help transform how we deliver a vital public service to our community.
  
About the Role
This role focuses on reviewing and improving operational processes, procedures, and practices within our Green Spaces service, which covers:

  • Public parks and green spaces, including sports pitches and playgrounds
  • Countryside estates and open spaces
  • Cemetery and burial services
You don’t need previous experience in green space management – we''re looking for someone with a strong background in process improvement, change management, and stakeholder engagement, who can apply these skills to a varied, people-focused service area.

Key Responsibilities
  • Review, map and analyse current processes across the Green Spaces service
  • Identify opportunities for greater efficiency, safety, and consistency
  • Design and implement improved ways of working in collaboration with operational teams
  • Work with ICT and data teams to enhance use of digital tools and monitor progress
  • Develop training and support to embed new practices across teams
  • Report progress and recommendations to the Head of Culture, Leisure and Environment
What We’re Looking For
Essential:
  • Degree or equivalent professional experience
  • Background in process improvement, service transformation, or change management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Confident with IT systems and data analysis tools
  • Flexible, adaptable, and able to influence others positively
  • Full UK driving licence and ability to travel within the borough
Desirable:
  • Project management qualification (e.g. PRINCE2, Agile, or similar)
  • Experience working in local government or public services
  • Strategic and creative thinker with a people-centred approach
This is a fantastic opportunity to join an established organisation on an initial 3 month contract with potential for contract extension.

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