Contract
Process Improvement LEad
South West London

Posted Yesterday
Our client is currently looking to recruit a Process Improvement Lead on an initial 3 month contract.
Process Improvement Lead
South West London
£500 per day inside IR35
Do you have a passion for improving services, streamlining operations, and driving meaningful change? We’re looking for a proactive and experienced Process Improvement Lead to help transform how we deliver a vital public service to our community.
About the Role
This role focuses on reviewing and improving operational processes, procedures, and practices within our Green Spaces service, which covers:
- Public parks and green spaces, including sports pitches and playgrounds
- Countryside estates and open spaces
- Cemetery and burial services
Key Responsibilities
- Review, map and analyse current processes across the Green Spaces service
- Identify opportunities for greater efficiency, safety, and consistency
- Design and implement improved ways of working in collaboration with operational teams
- Work with ICT and data teams to enhance use of digital tools and monitor progress
- Develop training and support to embed new practices across teams
- Report progress and recommendations to the Head of Culture, Leisure and Environment
Essential:
- Degree or equivalent professional experience
- Background in process improvement, service transformation, or change management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Confident with IT systems and data analysis tools
- Flexible, adaptable, and able to influence others positively
- Full UK driving licence and ability to travel within the borough
- Project management qualification (e.g. PRINCE2, Agile, or similar)
- Experience working in local government or public services
- Strategic and creative thinker with a people-centred approach