Continuous Improvement Lead

Overview

Join our London Heathrow team, working for a global company to develop your knowledge in strategic thinking by gaining valuable experience within our Continuous Improvement Team. We are looking for a newly qualified individual who is passionate about leading the deployment of the UK Continuous Improvement (CI) Roadmap, articulating CI strategy based on business priorities across front line operations (warehouse and office) and back-office operations (Regional Headquarters). This role will focus on delivering sustainable improvements through strong leadership, pragmatic innovation, and influencing processes, systems, and culture. In exchange we offer a competitive salary and benefits package as well as opportunities to develop your career. Note this role is office based.Department:

Continuous ImprovementLocation:

London Heathrow

Responsibilities

Lead a team of CI Process Experts to deliver roadmap objectives.Deploy CI programmes and projects in alignment with the UK CI Roadmap and business priorities.Regularly interface with EMEAA and Global leadership to align local activities with regional and global initiatives.Coach and mentor team members to develop capability and CI expertise.Identify and lead opportunities for pragmatic innovation to improve operational performance and culture.Influence and improve processes, systems, and ways of working across the business.Oversee the standardisation of processes and ensure continuous improvement methodologies are embedded.Lead with data — track KPIs, analyse performance, and use evidence to drive decision-making.

Qualifications and Experience

To be successful in this role you will need:CompetencesStrong leadership and team development skills.Excellent planning and organisation skills.Ability to influence stakeholders at all levels, including senior leadership.Analytical and data-driven approach to problem solving.ExperienceTrack record of improvement leadership role.Experience working across both operational and back-office functions.Supply chain or logistics sector experience preferred.Strong background in Lean Six Sigma methodologies (Black Belt desirable).Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug and alcohol test.

Our Values

Safety

Always look out for our own and each other''s safety.Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.Comply with all relevant safety regulations and standards at all times.Learn from mistakes and share that learning.

Customer Focus

Delight customers by actively anticipating their needs, concerns and preferences.Offer alternative "yes" solutions to "no" situations.Deliver service excellence and always aim to exceed customer expectations.

Respect

Appreciate everyone''s background, cultural values and opinions at all times.Actively listen and understand others'' intent and point of view, especially during disagreements.Build trusting relationships, demonstrate empathy and care for others.

Excellence

Always do the right thing. Do it right the first time.Demonstrate extreme ownership: See it, Own it, Solve it.Adopt a growth mindset: keep learning, stay agile, be resilient.Set high expectations, embrace innovation and practice continuous improvement.

Teamwork

Prioritise SATS Group''s interests over one''s own and department needs.Proactively share resources, ideas and information constructively.Build on each other''s strengths and ideas to achieve win-win outcomes.

Referrals increase your chances of interviewing at Worldwide Flight Services (WFS) by ..... full job details .....