Process Assistant Newport

Process Assistant (Temporary - 12 Months)Newport (Hybrid - 3 days home, 2 days office) 12.71 per hour Full-time 37 hours per week Start Date: Subject to SC ClearanceAbout the RoleWe are currently recruiting for a Process Assistant to join a busy and supportive team based with one of our clients in Newport. This is a 12-month temporary opportunity, ideal for someone who enjoys structured work, problem-solving, and delivering high-quality administrative support.In this role, you will support the delivery of transaction processing services, handling a range of routine administrative and operational tasks. You''ll work collaboratively within a team, ensuring processes are followed accurately while providing excellent service to both internal and external stakeholders.Working PatternHybrid working: 3 days from home, 2 days onsiteHours:Monday - Thursday: 7:30am - 3:30pmFriday: 7:00am - 3:00pmKey ResponsibilitiesProcess transactions in line with agreed procedures and business rulesHandle calls, emails, queries, and general correspondenceMaintain and update records on internal systems or databasesResolve routine queries and escalate more complex issues when requiredPrioritise and manage your workload to meet deadlinesSupport team members and collaborate across departmentsProduce, print, and distribute reports, data, or invoicesMaintain accurate records for audit purposesIdentify opportunities for process improvementsWhat We''re Looking ForEssential Skills and ExperienceStrong ..... full job details .....