Probate Team Manager

Probate Team Manager
Location: Derby
Salary: Up to -50,000
Contract Type: Permanent, Full-Time
Hours: Monday to Friday, 9:00am - 5:00pm (37.5 hours per week)

The Opportunity
We are recruiting for an experienced Probate Team Manager on behalf of a respected and growing legal services organisation specialising in Wills, Probate and Estate Planning.
This position offers a fantastic opportunity for a qualified Solicitor or Chartered Legal Executive to lead a team of Probate Legal Advisors, combining technical expertise with strong people leadership to deliver excellent client outcomes and departmental performance.

Key Responsibilities
Team Leadership

• Manage, motivate and develop a team of up to 8 Probate Legal Advisors.
• Drive performance against team targets and KPIs.
• Conduct regular one-to-ones, performance reviews and coaching sessions.
• Identify training needs and support ongoing professional development.
• Assist with recruitment, onboarding and retention of team members.
• Work collaboratively with other managers to ensure departmental success.

Legal & Compliance

• Provide technical supervision and support to the team.
• Maintain a small personal caseload of probate matters.
• Ensure compliance with SRA regulations and internal policies.
• Monitor file quality, matter progression and risk management.
• Keep abreast of legislative and industry changes.

Client Service & Performance

• Ensure clients receive a high-quality, compassionate service throughout their probate journey.
• Support the resolution of client complaints when required.
• Monitor work-in-progress, billing and team capacity.
• Hold regular matter reviews to ensure files progress efficiently.
• Produce accurate performance reporting and implement improvements where needed.

About You
Essential

• Qualified Solicitor (with current practising certificate) or Chartered Legal Executive (FCILEx).
• Strong experience in Probate and Estate Administration.
• Previous supervisory, team leadership or management experience.
• Excellent knowledge of SRA regulations and compliance requirements.
• Proven ability to coach, mentor and develop others.
• Strong organisational, communication and problem-solving skills.

Personal Attributes

• Passionate about delivering exceptional client service.
• Positive, motivated and able to inspire others.
• Commercially aware and results-driven.
• Leads by example and maintains high professional standards.
• Collaborative and committed to continuous improvement.

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