Post and Print Assistant

Job Title: Post and Print Assistant

Location: Ealing W5 2HL, (Full time Office Based)

Hourly rate -15.78 per hour PAYE

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

About the Role

Are you organised, detail-oriented, and passionate about delivering excellent service? Join our dynamic team as a Post, Print & Document Solutions Assistant, where you''ll play a vital role in ensuring the smooth operation of post, print, and document services across the Council.

This is a career-graded role offering development opportunities across Grades 3 to 5, with increasing responsibilities and scope as you progress.

Key Responsibilities

• Sort, distribute, collect, and dispatch mail in line with agreed processes and SLAs.
• Operate mailing equipment and prepare documents for scanning.
• Scan and file documents accurately, ensuring GDPR compliance.
• Manage stock levels and basic stationery supplies.
• Use IT systems to manage workflow and support customer enquiries.

• Process print requests, ensuring quality and timely dispatch.
• Monitor and respond to print-related issues, liaising with ICT and suppliers.
• Manage print equipment and assist customers with print services.

• Handle sensitive and specialised print jobs (e.g., council papers, court bundles).
• Operate finishing equipment (e.g., guillotine, laminator).
• Manage your own workload to meet service targets and deliver high-quality customer service.

What We''re Looking For

• Experience in a busy service delivery environment.
• Strong organisational skills and ability to meet deadlines.
• Excellent communication and customer service skills.
• Ability to follow procedures and work independently or as part of a team.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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