PMS Support Analyst

We''re looking for a PMS Support Analyst Are you an organised and technically minded systems professional with experience supporting business-critical software? We''re looking for a Systems Support Analyst to help maintain, improve and support key operational systems across the business. Please note that experience with property management or enterprise systems such as Entrata, Yardi, StarRez, Kinetic is essential.About the candidate We''re looking for someone with previous experience administering business systems and supporting users across a busy organisation. You''ll have strong problem-solving skills, excellent attention to detail and the confidence to work with stakeholders at all levels. Salary: £55,000 - £65,000 DOEHybrid: 1 day per week WFHLocation: near Shepards Bush London Duration: 12 month FTCWhat you''ll doManage and maintain core business systems to ensure smooth day-to-day operationProvide user support, troubleshoot issues and manage support ticketsConfigure system settings, workflows and user permissionsSupport system upgrades, testing and new feature releasesAssist with data migration, validation and reportingDeliver training and guidance to usersCreate and maintain system documentationWork closely with internal teams to improve processes and system performanceBenefits33 days annual leave including bank holidaysBonus schemeHealth cash plan and virtual GP accessEnhanced maternity, paternity and family-friendly benefitsCompany sick payEmployee discounts and ..... full job details .....