Platform Support Team Leader

hackajob is collaborating with Dominos Pizza UK and Ireland to connect them with exceptional professionals for this role. About The Role Platform Support Team Leader Milton Keynes (Hybrid - 1 day per week in the office) You bring the direction. We''ll bring the platform to deliver it. At Domino''s, our Digital Workplace keeps everything moving, connecting colleagues, enabling teams, and supporting the business every day. As our Platform Support Team Leader, you''ll lead the team behind it, making sure the tools people rely on are simple, secure, and ready when they need them. This is a role where leadership and technical know-how go hand in hand. You''ll guide a team of six, shape how we support the business, and make real improvements that colleagues across Domino''s will feel. What You''ll Bring and What You''ll Be Doing Lead and develop a team of six, setting clear priorities while building technical capability and confidence Act as the escalation point for complex issues, using your strong technical knowledge across Microsoft 365, Intune, Entra ID, and Windows Own incident and service request management, balancing priorities, managing SLAs, and reducing repeat issues Manage and improve end-user platforms, including identity, security, and wider Digital Workplace tools Communicate technical issues clearly and simply, supporting both your team and the wider business Take a practical, organised approach to improving processes and ways of working, supported by a solid ITIL ..... full job details .....