People Partner - musicMagpie

About The Role:

We’ve recently welcomed musicMagpie to the AO family, a company that shares our passion for putting customers first, caring about colleagues and making a real difference. Together, we’re set to make an even bigger difference and with that comes exciting opportunities to shape the future of sustainable tech.

musicMagpie are on a mission to make tech more affordable and help protect the planet by encouraging recycling, refurbishing, and repurposing tech and physical media products. They give millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place.

We're looking for a HR pro who loves rolling your sleeves up and making a real difference?  At musicMagpie, we’re looking for a People Partner who’s not just about policies and paperwork, but about people, performance, and positive change.

You’ll be right there in the thick of it with our warehouse teams and head office departments, working closely with Heads of Department to build brilliant managers, drive colleague engagement, and make sure our people strategy really lands. From leading listening groups and turning survey results into action, to wellbeing initiatives and spotting ways to improve how we work — you’ll be the go-to person who makes it all happen.

And yes, we’ll need you to love your data too — you’ll own reporting and analytics, use Excel like a pro, and keep our systems running smoothly while finding ways to make them even better.

• Partnering with Heads of Department and managers across warehouse and head office to build confidence, capability, and high-performing teams.
• Leading on colleague engagement — think surveys, action plans, listening groups, and great comms.
• Owning people reporting and analytics, turning numbers into insights that make a difference.
• Driving organisational design and supporting change with clarity and care.
• Guiding managers through ER cases, always keeping us compliant with UK employment law.
• Making our people systems slicker, smarter, and easier to use.
• Management of the HR team, building skills, capability and confidence.

•  HR Business Partner / People Partner or operational HR Manager experience.
• Solid knowledge of UK employment law and a safe pair of hands with ER.
• Excel wizardry (pivots, lookups, dashboards — the works).
• Experience with systems administration and process improvements.
• A proven track record of boosting colleague engagement.
• Bags of confidence, communication skills, and a genuine passion for people.

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays & much more (you can now sell LEGO® with us too!). We've paid hundreds of millions to our happy customers – the smart, sustainable and trusted way to shop and sell.

As a pioneer in the circular economy, we’ve built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

As a musicMagpie employee, you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!

• 31days holiday (inclusive of Bank Holidays)
• Holiday purchase scheme on top of your above statutory allowance!
• Salary sacrifice pension scheme
• Share save scheme
• Discounts across the musicMagpie product range
• Making a difference - 2 days paid leave for volunteering at a charity of your choice
• Health & wellbeing - Employee Assistance Helpline (EAP) & access to mental health first aiders and much more